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Enquête de satisfastion... : Gestion quotidienne


Enquête de satisfastion...

Toute la gestion au quotidien de nos gîtes, chambres d'hôtes et locations de vacances.
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Enquête de satisfastion...

Messagepar Lestran » 14 Avril 2013, 13:28

Voilç, j'ai une collègue qui m'a dit qu'elle mettait à disposition de ces clients, un ptit formulaire pour connaître: ce qu'ils ont aimé, ce qu'ils n'ont pas aimé, des idées à devélopper...Avez-vous mis en place cette méthode et comment l'avez-vous formulé?

Je cogite je cogite ::d ::d ::d ::d ::d ::d

merci pour vos réponses
Lestran
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Re: Enquête de satisfastion...

Messagepar gitepougnadoires » 14 Avril 2013, 13:46

Nous avons un livre d'or dans chaque gîte. Après le départ de nos hôtes nous les sollicitons par email pour qu'ils donnent un avis sur leur séjour via notre site web ou d'autres sites ,sauf le cycliste d'hier on lui demandera rien :drapeaublanc:
Après nous avons un petit questionnaire sur les critères écologiques que nous développons dans les 2 gites Clef Verte ::d
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Re: Enquête de satisfastion...

Messagepar Lestran » 14 Avril 2013, 13:50

Lestran
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